AirAsia X Melbourne to Bali Route Without Approval

Now Everyone Can Still Buy Tickets For Flight Without Approval From Aviation Authority.

Now Everyone Can Buy Tickets For Flight Without Approval From Aviation Authorities.

 Updates at 3:00 pm on 21-1-2015:  The Indonesian Minister of Transport, Ignasius Jonan told BBC today that:  “Now route permits must be obtained four months before the flight and airlines will not be allowed to sell tickets before that.”, HERE.  In the light of this statement, lets see whether AirAsia will remove the Melbourne – Bali route from its booking engine HERE

Updates on 21-1-2015:  In 2014 AirAsia X had set its launching date for Melbourne – Bali route on 26-12-2014. Now it had postponed it to 30-1-2015 because there was no approval from Australian and Indonesian aviation authorities. The delay in getting the approval was not due to the crashed of QZ8501 because delay happened before the disaster on 28-12-2014.  It would appear that the impending approvals may not see the light of the day for a very long time due the the fragrant breach of rules and regulations as shown by AirAsia QZ8501.  However, it is still selling flight tickets for this unapproved route. 

 

On 19-1-2015  Herald Sun Australia had reported that AirAsia X, which is part of the AirAsia Group, has been selling flight tickets in advance for Melbourne to Bali. The said routes have not been approved by the Australian and Indonesian Civil Aviation Authorities.

 

The said flight was supposed to commence on Boxing Day (26-12-2014), just 2 days before the ill fated AirAsia QZ 8501 that crashed into Java Sea on 28-12-2014.  Thousands of travellers bought A$99 tickets on the new routes.  All flights for the said routes were cancelled at short notice.

 

The Australia’s Civil Aviation Safety Authority (CASA) confirmed it was considering AirAsia X’s request for a foreign air operator’s certificate.  “Indonesia AirAsia X is part of the AirAsia group, but is not the same airline that operated QZ8501,” CASA spokesman Peter Gibson said.  For full report please read HERE.

 

Yours truly would like to say Thank you to a reader and contributor by the name of Can of Worms for alerting and sharing the above news report with other readers.

 

AirAsia booking page for 19-1-2015 with remarked "HOLD ON! Look like the flights for this date are unavailable or sold out. Please select another date or refer to our flight schedule for details.  At the bottom arrow, "always with 5 seats left or less. Grab it now!  This screenshot of the page was taken at about 1 pm on 20-1-2015 at

AirAsia booking page for 19-1-2015 with remarked “HOLD ON! Look like the flights for this date are unavailable or sold out. Please select another date or refer to our flight schedule for details. At the bottom arrow, “always with 5 seats left or less. Grab it now! This screenshot of the page was taken this morning, 20-1-2015 . This booking page was most misleading and Australian and Indonesian authorities should take actions against it. 

 

In fact, on 27-12-2015 it has already been reported in The Age Australia  with the headlines “Holidays thrown into chaos after AirAsia cancels direct Bali flight”.  AirAsia X, which is part of the AirAsia Group and sharing the same booking engine with AirAsia under Booking.AirAsia.Com.  The said Age report had already stated that:

 

Holidaymakers have had travel plans thrown into disarray after budget airline AirAsia X cancelled direct flights from Melbourne to Bali with only days’ notice.

The Malaysian budget airline was forced to cancel the flights after it failed to gain approval for the new route, which was due to start on December 26, from Australian and Indonesian aviation authorities.

This is despite the airline advertising and taking bookings for the direct flight as recently as this month. …

Angela Menz, also from Melbourne, was due to fly direct to Bali at 6.30 pm on Saturday, only to learn she would not depart until 1.45 am on Sunday.

“On Christmas Day I got a text to say the flight had been changed and that it was now going via Kuala Lumpur,” Miss Menz said.

I’d pre-booked my hotel accommodation and paid for it and airport transfers, so that’s all gone to waste.

“We were originally arriving just after 10 pm tonight, but now I’m not arriving until the next day at midday.”

When Miss Menz, who was travelling to Bali for a one-week holiday with her boyfriend, called the airline, she was told the last-minute change was due to an “administrative issue”.

For full report please read HERE.

 

It is most unacceptable that an airline knowingly allow un-suspecting travelers to book tickets for routes that were not approved by the aviation authorities in Australia and Indonesia.

 

It is most obvious that innocent travelers were misled by the aggressive publicities by AirAsia X in Australia. Until this very day any innocent travelers going into the AirAsia booking engine to search for cheap fare from Melbourne to Bali would have been tricked into paying for the cheap fare and later to discover that there will be no such flight because the Melbourne – Bali route was never approved by Australian and Indonesian aviation authorities.

 

AirAsia booking page for Melbourne - Bali route, which was never approved by Australian and Indonesian authorities.

AirAsia booking page for Melbourne – Bali route, which was never approved by the Australian and Indonesian authorities.

 

The above picture is the screenshot of the Booking.AirAsia.com (the AirAsia’s booking engine) that was taken by yours truly last night.  This is the booking page for the AirAsia X flight from Melbourne to Bali departing on 21-1-2015 and returning on 30-1-2015.

 

Please look at the two red arrow signs. Both red arrows pointed to “5 more seats left or less. Grab it now.”  This is most misleading.  There was no approval for this route and yet AirAsia X had an almost sold out record for the ticket sales.

 

It is most unfortunate that innocent travelers were misled by the aggressive publicities by AirAsia X in Australia. Until this very day any innocent travelers going into the AirAsia booking engine searching for cheap fare from Melbourne to Bali they would have been tricked into paying for the cheap fare and later to discover that there will be no such flight because the Melbourne – Bali route was never approved by Australian and Indonesian aviation authorities.

 

Australian Competition and Consumer Commission

 

In December 2012 AirAsia was fined A$200,000.00 by Australian Court for publishing misleading advertisements.  Perhaps the Australian Competition and Consumer Commission might want to look at all the advertisements by AirAsia X in Australia promoting the non-existence route of Melbourne – Bali and the above AirAsia’s booking engine and determine whether it is fair for AirAsia X to practice forward selling of route that is non-existence under the law.

 

Such unethical business practice must be weeded out  because it will only cause untold miseries for the consumers.  Malaysian Government should also be looking into this unethical trade practice or business model, which will no doubt bring Malaysia into disrepute in the international scene because AirAsia/AirAsia X is based in Malaysia.

 

ADMINISTRATIVE ISSUE  &  ADMINISTRATIVE NEGLIGENCE

 

It would appear that when faced with problem of any kind, AirAsia has a special liking to camouflage the mistakes or problems caused by themselves with the word “ADMINISTRATIVE  … “. What a convenience words for spinning purposes!

 

In the above case, when faced with the above problem the Australian travelers, who have booked on Melbourne – Bali flight, have been told by AirAsia X that the last minute cancellation of the flight was due to “ADMINISTRATIVE ISSUE” as reported in the Herald Sun above.  It was not an administrative issue but part of the business model of AirAsia to entice travelers to part with their money without caring whether it was ethical or not.

 

You will recall that when AirAsia flight QZ8501 crashed into Java Sea on 28-12-2014.   On 6-1-2015 the Indonesian Minister of Transport, the Honourable Ignatius Jonan, had made a public announcement that AirAsia flight QZ 8501 operated on 28-12-2014 (Sunday) from Surabaya to Singapore. The Minister had also said that the CEO of AirAsia, Tony Fernandez, had admitted to him that AirAsia flight QZ 8501 operated without permit.  The Minister had also stated that AirAsia was allowed to fly from Surabaya to Singapore four days a week , Monday, Tuesday, Thursday and Saturday.  Flight QZ8501 flew on Sunday.  Please read HERE, HERE, HERE.

 

Of course, Tony Fernandez strongly denied that he had made the above admission to the Indonesian Minister of Transport and categorically stated that AirAsia had approval from the Indonesian Aviation Authority to fly seven day a week from Surabaya to Singapore.  On 7-1-2015 Tony Fernandez had been quoted to have said:

We have the right to fly Surabaya-Singapore. We had flown that schedule and had rights for seven days a week

For full report please read HERE.

 

On 13-1-2014 AirAsia director Sunu Widyatnoko has the audacity to admit before the Members of the Commission V of the Indonesian House of Representatives that AirAsia was allowed to fly four times a week and he admitted that “Administrative Negligence” occurred when AirAsia VERBALLY request for approval and such request did not reach the Indonesian Ministry of Transport, HERE.

 

For the background stories of AirAsia and AirAsia X please read HERE.

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12 thoughts on “AirAsia X Melbourne to Bali Route Without Approval

  1. Now Everyone Can Laugh Ka Ka Ka

    Now Everyone Can Laugh. Someone must be crying now. He is caught again by his own games. The Australian authority will definitely take actions against AirAsia X unlike our useless government. Sleeping all the time.

    Reply
  2. Rosli

    After having received complaints from customers, a responsible company would have taken out the Melbourne – Bali route from its booking engine. For AirAsia it will still try its best to mislead/entice traveler to pay money to them for a products that they did not have. i really hope that our government will be taking actions against AirAsia from this end. I support YB that AirAsia’s unethical practice is damaging our country image.

    Reply
  3. Moderate Wong

    Issuing the AOC and extending all benefits requested on a silver platter at the expense of MH to these bunch of clowns who have sullied the good name of our beloved Malaysia is an act of “administrative negligence” on the part of Slumberjack, Pak Lah.

    Reply
  4. rainman

    it seems that the Pak Lah administration have made AA/TF and all BOD of AA becoming overnight millionaires on the expense of MAS. This surely includes some of the 4th Floor cronies as well.
    The beauty of it is that AA runs smoothly without any hiccups from the start, overcoming all international aviation stringent laws, meant to protect the safety of flight and passengers.
    How they do it?? One must be curious… TF will never abide by any laws…like I said..operate like a “cowboy”. You can forget about abiding local laws as all of them thinks he is the CEO of the Year!! I wonder what are the criteria for selecting the candidate?? I think the TS should be stripped and should be punished in accordance to the appropriate law so as to set an example of “not playing with lives of innocent people” …similar to what the Korean did to the Capt. Lee Joon-seok

    Reply
  5. Yusuf

    All the Authorities including Malaysia must take drastic actions to stop AirAsia from selling tickets for routes that it didn’t get the necessary approvals. Such con job must be stop at all cost. The travelling public must be protected from such scam. Once you made the payment to AirAsia,it will take you a long time to get it back. I am speaking form past experience. People must be warned to avoid AirAsia until they change their unethical business model.

    Reply
  6. The Pariah

    No wonder Tony Fernandez is in silent mode. He is also running away from Surabaya. He said he will be with the victims’ families. It was his typical buillshit. Now another bombshell selling tickets for non existence flights. Bloody con man. He should be put in jail. I hope that the Australian law enforcement will do something about this. Of course, we cannot depend on the idiot in our Ministry of Transport and our DCA is useless. All we need is another air mishap involving AirAsia then there will be a total revamp of DCA but it will be too late by then. Minister of Transport please take immediate actions to audit all aspect of AirAsia we cannot afford another loss of lives.

    Reply
  7. Share Market Tony

    AirAsia booking engine is just like a share or commodity market where we can do forward selling. What a nonsen is this? Why should the consumers be fooled by AirAsia to part it’s money for the Pariah and gang to enjoy. Why is the Australian enforcement agency not taking actions against the Pariah?

    Our useless MCA’s Minister of Transport has no balls to take actions against the Pariah. We have to rely on the Aussies to take actions against the Pariah!

    Reply
  8. Joshua

    Good for you Tony. No wonder you are the best CEO of all times. We need you to make Malaysia famous. Please do more of such nonsense so that Malaysia can be more proud of you for being to con the Australians too.. Keep it up Tony. You really know how to take advantage or cheat your customers.

    Reply
  9. Warrior 231

    Off topic

    IT Scheiss once commented here about fighter pilot response and it is interesting that this what was conveyed in this report about the QZ8501 mishap:

    http://www.nytimes.com/2015/01/21/world/asia/airasia-jets-climb-before-crash-was-unusually-fast-investigators-say.html

    which by the way also eerily parallels AF 447:

    By the time the pilot had control of the aircraft’s roll, it was climbing at nearly 7,000 ft/min[25] (for comparison, typical normal rate of climb for modern airliners is only 2,000–3,000 ft/min at sea level, and much smaller at high altitude).

    http://en.wikipedia.org/wiki/Air_France_Flight_447

    Pitot tubes icing? Fighter pilot response? Combination? Other factors? I just cant wait.

    Reply
  10. Now Everyone Cannot Talk Big

    When you decide to fly AirAsia, you must always remember Tony’s famous quote: “If the price of air fares are low enough, Malaysians are prepared to risk their lives.” Now he must have changed it in his mind that “If the price of the air fares are low enough, even the non-Malaysians are prepared to risk their lives.

    Unethical trade practice is the AirAsia’s business model. Going through the process in the booking engine of the AIrAsia itself is full of hidden charges. One had to be extremely careful to read every single word otherwise you will be charged for something that you don’t need.

    We must ways remember SAFETY COST A LOT OF MONEY.

    Where is Tony Fernandez? Will someone lodge a missing person report just in case.

    Reply
  11. Can of Worms

    The bottom feeder pariah low caste conman’s business should be banned in Indonesia. We dont want his army of conman or his business. First the crash, now tried to con us to flying to Melbourne. If this article is precedence, the low caste pariah conman should be charged the same as the former Garuda Chief for the QZ8501 incident. Indonesia, please ban him and shut down his biz!

    See this link – “Garuda’s reputation also took a major blow after a prominent Indonesian human rights activist, Munir Said Thalib, died during a Garuda flight in 2004. Pollycarpus Priyanto, a Garuda pilot, was sentenced to 20 years in 2008 for spiking Mr. Munir’s drink with arsenic, and Indra Setiawan, a former chief executive of Garuda Airlines, was convicted as an accessory in the murder.”
    http://www.nytimes.com/2009/07/16/business/global/16air.html

    Reply

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